Metricson is committed to ensuring that your personal data is protected and is not used for purposes other than those indicated in this Privacy Policy. For this reason, in this section we inform users and interested parties of everything concerning the processing of their personal data, thus complying with the data protection regulations applicable in our country: General Data Protection Regulation (EU) 2016/679, of 27 April on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter, “GDPR”) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, “LOPDGDDD”). This Privacy Policy is applicable to the data processing that Metricson S.L.P.U. carries out through this website: www.metricson.com (hereinafter, the “Website”) and/or those indicated. We recommend that you read it carefully before using this Website or providing your data through it. Please do not hesitate to contact us with any questions you may have at the following e-mail address: privacy@metricson.com. INDEX OF CONTENTS In this Policy you will find all the information relating to the processing of your personal data and the rights that you can exercise to maintain control over them. In this regard, you will find information on:
- Who is responsible for the processing of your data.
- What requirements you must meet in order to provide us with your personal data.
- What data processing we carry out through the website and what their main characteristics are, explaining them to you:
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- What data we collect and how we collect it.
- For what purposes we collect the data we request from you.
- What is the legitimacy for its processing.
- How long we keep them.
4. To which recipients your data is communicated.
5. Existence of international transfers of your data.
6. What your rights are and how you can exercise them.
7. How we protect your personal information.
8. Changes to this policy.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Your personal data will be processed by the company Metricson S.L.P.U. (“Metricson”), with NIF B98216617 and whose contact details are as follows:
- Address: Paseo Ruzafa 11, 6-12, 46002, Valencia.
- Contact telephone number: 960 500 761
- Contact email: privacy@metricson.com
2. WHAT REQUIREMENTS DO YOU HAVE TO MEET IN ORDER TO PROVIDE US WITH YOUR PERSONAL DATA?
2.1. Minimum age. In order to provide us with your personal data, you must be at least 14 years of age and/or have sufficient legal capacity to use this Website. 2.2. Truthfulness. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties. Furthermore, you must notify us of any modification that may occur in the data provided, and you are responsible in any case for the truthfulness and accuracy of the data provided at all times. 2.3. Age and Veracity Control. Metricson reserves the right to verify your age and identification information at any time, if necessary, even requiring an official document or equivalent procedure and, in the event of detection of fraud that proves or is suspected that you are under the indicated age, to eliminate, temporarily deactivate and/or cancel your account.
3. WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?
Below, we explain how we treat your personal information and provide you, in detail, with all relevant information regarding your privacy:
- When you contact us through our channels (contact form, email):
| What are the data collection channels? |
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| What data do we collect? | Identifying and contact information. We collect your identifying information (name and surname) and email address, as well as any other information you voluntarily include in the communications you send us. We may request additional information from you if necessary to comply with your request or requirement. |
| What are the purposes of the processing of your personal data? | To answer your requests. The main purpose of the processing of this data will be to answer your requests, resolve your queries and/or provide you with the required information, as well as, where appropriate, to follow up on your requests. |
| What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory? | Consent. The data provided for the above purposes will be processed on the basis of your consent, given when, voluntarily, you contact us through the means made available to you to request information or make a request. All information collected by the customer service department will be processed for statistical purposes that will help us to improve the quality of the customer service provided. This purpose is considered to be compatible with the initial one. The information that you are required to provide will be indicated by an asterisk or similar. Without this information it would not be possible to deal with your queries or requests. |
| How long do we keep your information? | We will process all your personal information for as long as your requests are being processed and, if necessary, to follow up on them. Once this period has expired, Metricson will keep this information, blocked, for the periods provided for by law in order to meet any liabilities and to demonstrate compliance with our obligations. From this moment on, Metricson will only process the information in an anonymised way, so it will not be possible to link the statistical information with the specific users to whom it refers. |
| Who do we give your personal information to? | We do not make any additional transfers to carry out this processing other than those indicated, in general terms, in point 4. To whom do we transfer your personal information? In this regard, some of the channels through which you can contact us are managed by service providers, who act as Processors. You will find more information about how these service providers operate in section 4 above. |
- When you sign up for our newsletter and other commercial communications:
| What are the data collection channels? |
Or:
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| What data do we collect? | Identifying and contact data: For the sending of commercial information by electronic means, we use the identifying data (name) and contact data that you include in the corresponding form for the registration to our commercial communications. In the event that you have a contractual relationship with us, we may use the data relating to your e-mail address that we hold on the basis of our contractual relationship. |
| What are the purposes of the processing of your personal data? | Sending publications and commercial communications related to our products/services: We may send you, by electronic means, our newsletter and other commercial communications related to our products and services. |
| What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory? | The sending of commercial communications is carried out:
On the basis of our legitimate interest, due to the existence of a prior contractual relationship between the parties in accordance with the electronic commerce regulations (LSSI); or You may unsubscribe from these commercial communications at any time through the mechanism indicated in each e-mail or by expressing your wish to unsubscribe by sending an e-mail to privacy@metricson.com. |
| How long do we keep your information? | In the event that the sending of commercial communications is based on your consent, we will keep the information for as long as you are registered on our distribution list for this type of information and, once you unsubscribe, it will be blocked for the legal periods foreseen in order to attend to possible liabilities. In the event that commercial information is sent on the basis of our contractual relationship, we will store all your personal information for the duration of the contractual relationship. Once the contractual relationship has ended, Metricson will keep this information, blocked, for the periods provided for by law in order to meet possible liabilities and to demonstrate compliance with our obligations. |
| To whom do we give your personal information? | There are no specific disclosures of your personal data for the purposes set out in this section. However, we may use the services of email marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers). |
- When you send your CV
| What are the data collection channels? |
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| What data do we gather? | Identification, academic and professional data. To participate in our selection processes, we ask for information such as name, surname and contact details, as well as information related to the academic and professional field, which will be included in the Curriculum Vitae (CV), which you must attach in the corresponding section. You can include all the information about your education and professional experience that you think is relevant. You can also attach a cover letter. |
| What are the purposes of the processing of your personal data? | Participate in our selection processes. We will process your personal information in order to carry out the relevant selection process for possible recruitment. Selection processes may involve face-to-face or remote interviews and/or practical or language tests related to the job. |
| What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory? | Performance of a contract, implementation of pre-contractual measures (Article 6(1)(b) of the GDPR). The processing of data is necessary for the implementation, at the request of the data subject, of pre-contractual measures or the intention to conclude a contract. All data requested and processed by Metricson for the above purposes will be necessary for the stated purposes. If they are not provided, it will not be possible to perform the tasks associated with them. |
| How long do we keep your information? | We will process all personal information for as long as it is necessary to manage the selection process for which you have applied or until you ask us to stop. Once this period has expired, Metricson will keep this information, blocked, for the periods provided for by law in order to meet any liabilities and to demonstrate compliance with our obligations. |
| To whom do we give your personal information? | We do not make any additional transfers to carry out this processing other than those indicated, in general terms, in point 4. To whom do we transfer your personal information? In this regard, some of the channels through which you can contact us are managed by service providers, who act as Processors. You will find more information about how these service providers operate in section 4 above. |
- When you have a contractual relationship with us (provision of services)
| What are the data collection channels? | Contracting Metricson’s services (signing of contracts, acceptance of quotations, or other legal acts). |
| What data do we gather? | Identifying and contact information. We collect your identifying information (name and surname) and email and/or postal address, as well as any other information that you voluntarily include in the communications you send us. |
| What are the purposes of the processing of your personal data? | To perform and maintain the contractual relationship between the Parties. The main purpose of the processing of this data will be to maintain and execute the contractual relationship between the parties, which may include: Administrative, fiscal, legal, accounting and commercial management of customer data. Making and sending estimates. Carrying out work. Attention to queries and complaints via web, telephone, electronic or in person. Setting up meetings and client visits. Payment collection management. |
| What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory? | Execution of the contract. The processing of data is necessary for the execution of the contract between the parties. All data requested and processed by Metricson for the above purposes will be necessary for the purposes indicated. If they are not provided, it will not be possible to execute the services and carry out the administrative tasks related to them. |
| How long do we keep your information? | All personal information will be processed by us for the duration of the contractual relationship between the parties. Once this period has expired, Metricson will keep this information, blocked, for the periods provided for by law in order to meet possible liabilities and to demonstrate compliance with our obligations. |
| To whom do we give your personal information? | We do not make any additional transfers to carry out this processing other than those indicated, in general terms, in point 4. To whom do we transfer your personal information? In this regard, we may use service providers for the provision of certain ancillary services (e.g. management software), who act as Processors. You will find more information on how these service providers operate in point 4 above. |
- When you comment on our blog:
| What are the data collection channels? | Comment insertion form. |
| What data do we gather? | Identification and contact details: In order to comment on our blog you will be asked for identification details (name) and contact details (email), as well as any other information that you voluntarily include in your comment. |
| What are the purposes of the processing of your personal data? | Leave a comment on our blog. The main purpose of the processing of your data is the publication of your comment, opinion or contribution in the corresponding publication of our blog. You must take into account that it is mandatory to comply with the Comments Publication Policy. |
| What is the basis of legitimacy that allows us to process your data? Is the provision of this data obligatory? | Consent. The data provided for the above purposes will be processed on the basis of your consent, given when you voluntarily leave a comment. The information that you are obliged to provide will be indicated with an asterisk or in a similar manner. |
| How long do we keep your information? | Your comments (along with identifying information) will be published on the Blog for as long as the post remains published on the Website. Once the Blog entry has been removed, your personal information will be blocked for the legal periods provided for in order to deal with any possible liabilities. |
| To whom do we give your personal information? | There are no specific disclosures of your personal data for the purposes set out in this section. However, we may use the services of email marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers). |
- Website navigation (cookies)
We use cookies or other tracking and tracing tools on this Website to collect information about how users use the Website. For more information on how we treat such tracking tools, please visit our Cookie Policy.
- Use of social plug-ins:
When you use our services, you can share information on social networks, such as Facebook or LinkedIn, via an implemented social plug-in (such as a “Share” button). If you choose to share information via a social plug-in, the following data will be transferred to the relevant social network:
- Date and time of visit;
- The Internet address or URL for the address you are temporarily visiting;
- The IP address;
- The browser you are using;
- The operating system you are using;
- Where applicable, your username and password and if you are a registered social network user, first and last name; and
- The information for which you have used the specific plug-in.
The above information will be used to perform the action you have indicated (sharing, “liking”, etc.), in accordance with the terms and conditions of the relevant social network. We therefore encourage you to keep yourself informed of the purpose and scope of the collection of information through social plug-ins. If you wish, you can block social plug-ins in your browser settings. Please note that we have no influence on the information that the social network collects through the use of plug-ins.
- Metricson’s social media profiles
Metricson has a profile on the main social networks, such as Facebook, Twitter, Instagram, LinkedIn, Tik Tok or YouTube. When you become a follower of any of our pages on social networks, the processing of data will be governed by the terms of use, privacy policies and access regulations belonging to the corresponding social network and previously accepted by the user. Metricson, in this sense, will process your data for the purposes of correctly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of the social networks allow. Please note that we have no influence over the information that the social network collects or how it processes it, so we recommend that you keep yourself informed of the purpose and scope of the collection of information that is carried out through these social networks.
4. TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?
In general, Metricson will not communicate your data to third parties. However, in addition to the transfers that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the communications that we may make, in general, and which affect all the above processing and their legitimate basis.
- Providers of essential services to carry out the service we offer you (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the above, these entities have signed the corresponding confidentiality agreements and will only process your data in accordance with our instructions, and may not use them for their own purposes or for purposes other than the service they provide us with.
- Public authorities. We may disclose to the competent public authorities the data and any other information in our possession or accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuse of the services or fraudulent activities through our Website or web page. In such cases, the personal data you provide to us will be retained and made available to administrative or judicial authorities.
- In the event of a corporate transaction: In the event of a merger, acquisition, sale of all or part of its assets or any other type of corporate transaction involving a third party, we may share, disclose or transfer user data to the successor entity (including during the pre-transaction phase).
- To third parties after aggregation or anonymisation: we may disclose or use aggregated or anonymised data (i.e. data which cannot be linked to an identified or identifiable natural person) for any purpose.
- To third parties with your consent or other legitimate basis: In the event that we wish to share data with third parties outside the scope of this Privacy Policy, we will always seek your consent or inform you of your consent and legitimate basis.
We also inform you that this Privacy Policy only relates to the collection, processing and use of information (relating to personal data) by us through your interaction with our Website. Access to third party websites that you may access through links from the Website have their own privacy policies over which we have no control. Therefore, before you provide them with any personal information, we recommend that you inform yourself about their privacy policies.
5. ARE YOUR PERSONAL DATA TRANSFERRED TO THIRD COUNTRIES OUTSIDE THE ECONOMIC AREA?
Our website is hosted by the provider Dinahosting whose servers are all located in Spain https://dinahosting.com/somos-dinahosting/infraestructura However, some of our providers are located in countries outside the European Economic Area (“EEA”). The location of these companies outside the EEA implies the existence of an international transfer of your personal data, which could imply a lower degree of protection than the one established in the European regulations. However, Metricson has implemented measures to ensure that such transfers do not result in a lower level of protection of your personal data. In this sense, service providers outside the EEA have signed the corresponding standard contractual clauses approved by the European Commission (“STC”), an agreement signed between both entities by which the non-EU company guarantees that it applies European data protection standards. Therefore, the use of these providers does not result in a lower level of protection of your personal data than the use of providers located in the European Union. You can consult the content of the TCHs at the following link: https://ec.europa.eu/info/law/law-topic/data-protection/publications/standard-contractual-clauses-controllers-and-processors_en Metricson uses a CRM provided by ActiveCampaign LLC to manage the requests that come through the website..
| Name | Country | Transfer mechanism |
| ActiveCampaign LLC | EEUU | Cláusulas Contractuales Tipo |
6. WHAT ARE THE RIGHTS YOU CAN EXERCISE AS A CONCERNED PARTY?
You may exercise the rights guaranteed to you by law in relation to the processing of your personal data by contacting us by email at privacy@metricson.com. Any request for rights that we receive will be dealt with as soon as possible and, in any case, within the maximum period established by law from the time we receive it. In some cases, we may need to ask you for a copy of your ID card or other identifying document if we need to verify your identity. The rights that correspond to you as the interested party are as follows:
- Right to withdraw the consent given
You may withdraw your consent in relation to all processing based on your consent at any time. However, withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.
- Right of access
You have the right to know what data is being processed, if any, and, if so, to obtain a copy of it, as well as to obtain information relating to:
- the origin and recipients of the data;
- the purposes for which the data are processed;
- whether there is an automated decision-making process, including profiling;
- the data retention period; and
- the rights provided for by law.
- Right of rectification
You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.
- Right of suppression
You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, as the case may be, if we are no longer authorised to process them.
- Right to data portability
You have the right to request data portability in the case of processing of your data that is based on your consent or the performance of a contract, provided that the processing has been carried out by automated means. In case of exercise of this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you may also request, where possible, that your data be transferred directly to another company.
- Right to restrict the processing of your personal data
You have the right to limit the processing of your data in the following cases:
- When you have requested rectification of your personal data during the period in which we verify the accuracy of your personal data.
- When you consider that we are not authorised to process your data. In this case, you can ask us to limit its use instead of requesting its deletion.
- When you consider that it is no longer necessary for us to continue processing your data and you want us to keep it for the purpose of exercising or defending claims.
- Where there is processing based on our legitimate interest and you have exercised your right to object to the processing, you may ask us to restrict the use of your data during the verification of the prevalence of those interests over your interests.
- Right to object
You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling. Unsubscribe from commercial communications: Remember that you can opt out of receiving this type of communication at any time by sending an email to privacy@metricson.com. You may also opt out of this service by following the instructions indicated at the bottom of the body of each of the electronic communications we send you.
- Right to lodge a complaint with the Supervisory Authority
Remember that, at any time, and in the event that you consider that we have infringed your right to the protection of your data, you may contact the corresponding Control Authority, in the case of Spain, the Spanish Data Protection Agency (www.aepd.es).
7. HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?
The security of your personal data is a priority for us. Therefore, Metricson has implemented all the necessary security measures to guarantee the effective use and processing of the personal data provided by the user, safeguarding the privacy, privacy, confidentiality and integrity of the same and makes use of the necessary technical means to avoid the alteration, loss, unauthorised access or processing of your data, according to the state of technology at any given time. Consequently, we comply with the security standards recommended to protect them. However, it is impossible to guarantee total security because of the nature of the Internet and because there may be malicious acts by third parties beyond our control. We undertake to act promptly and diligently in the event that data security is compromised or compromised, and to inform you if relevant.
8. AMENDMENTS TO THIS POLICY
Metricson may modify the content of the privacy policy at any time, especially when there are legislative or jurisprudential modifications or changes in the interpretation of the Spanish Data Protection Agency that affect the data processing carried out by Metricson through this Website. Any new version of this Privacy Policy will come into force on the published effective date. Therefore, we recommend that you periodically review this Privacy Policy in order to be informed of how your personal data is processed and protected, as well as of your rights. This Privacy Policy has been amended as of January 2019.