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Privacy Policy


1. Data controller

Metricson S.L.P.U., a company domiciled at Calle Marqués de Dos Aguas, 2-1º, 46002, Valencia, Spain, with Tax Identification Number B98216617 (hereinafter, “Metricson” or the Company“) is the data controller of your personal data.  This privacy policy provides information regarding the processing of personal data of our customers, potential customers and suppliers, job applicants, users who contact us through any form on the web or users of social networks who interact with us, following the provisions of the General Data Protection Regulation (“GDPR“).

You can contact us by writing an email to privacy@metricson.com to resolve any questions you may have regarding this policy. If you wish, you can request a list of recipients of your data at the same email address.

2. Processing data from customer representatives or individual entrepreneurs

If you are a client of Metricson, because you have accepted a proposal for professional fees for our services, we will treat your details as indicated below:

  • Purpose of processing: We process your data in order to maintain, fulfil, develop, monitor and execute the contractual relationship we have with the company you represent, a Metricson customer, or with you, if you are an individual entrepreneur. In addition, we may send you commercial communications about our services, to keep you informed about new developments considering your interests and/or information related to Metricson services.
  • Legal basis for processing: We have a legitimate interest in processing your data as a point of contact for a Metricson customer in order to fulfil our contractual relationship. Regarding the sending of commercial communications, Metricson has a legitimate interest in keeping the entity you represent informed about our services and legal news.
  • Recipients of your data: Some of our technology service and agency providers will have access to your personal data and, in order to execute their services, they will have to access our clients’ data (for example, the e-mail server, cloud hosting systems or the agency). These suppliers will process your data according to our instructions and always under our control. Also, on certain occasions, it may be necessary to communicate your information to judges, courts, prosecutors, experts, notaries or registrars to complete the services we provide to the Metricson client you represent. If you are self-employed, we may transfer your identification and bank account details to our bank to complete the corresponding payments.
  • International data transfers: To provide our services, we use the services of technology providers who need access to your personal information from the United States, always following our instructions. These providers adhere to the Privacy Shield framework, an agreement signed between the United States and the European Union by which American entities adhering to the program guarantee that they apply the same data protection standards as European companies. You can request an updated list of these recipients by sending an email to privacy@metricson.com.
  • Storage period of your data: Your data will be kept during the execution and maintenance of the contractual relationship between the entity you represent and Metricson. Regarding the sending of commercial communications, your data will be kept for as long as you wish it to be, so you can request at any time that we stop sending you these communications, through the link included for this purpose in all our advertising communications. In case that you do not interact with our commercial emails for 18 months (from the opening of the email), we will delete your data for this purpose.

3. Treatment of data of potential clients for advertising

If you are not yet a Metricson customer, but would like to receive our communications informing you of news related to the services we offer, we will treat your data as indicated below:

  • Purpose of the treatment: We treat your data to keep you informed about news related to Metricson’s services and legal news considering your interests and/or navigation.
  • Legal basis of the treatment: Your express consent, which you will demonstrate by ticking the specific box that indicates it.
  • Recipients of your data: Only some of our technology service providers will have access to your personal data and, in order to perform their services, they will need to access our customers’ data. These service providers will process your data according to our instructions and always under our control.
  • International data transfers: To provide our services, we use the services of technology providers who need access to your personal information from the United States, always following our instructions. These providers adhere to the Privacy Shield framework, an agreement signed between the United States and the European Union by which american entities adhering to the program guarantee that they apply the same data protection standards as european companies. You can request an updated list of these recipients by sending an email to privacy@metricson.com.
  • Storage period of your data: Your data will be kept for as long as you wish it to be, so you can request at any time that we stop sending you these communications, through the link included for this purpose in all our advertising communications. In the event that you do not interact with our commercial emails for 18 months (understood as the opening of the email), we will proceed to delete your data.

4. Processing of contact data via form, email or chat

If you have provided your details through the Metricson web forms to ask any questions or contact us, we will treat your details as indicated below:

  • Purpose of the treatment: We treat your data to give assistance and attention to you when you are a client or a potential client of Metricson.
  • Legal basis of treatment: Metricson has a legitimate interest in assisting and answering any client or potential client who raises an issue through its forms.
  • Recipients of your data: Only some of our technology service providers will have access to your personal data and, in order to perform their services, they will need to access our customers’ data. These service providers will process your data according to our instructions and always under our control.
  • International data transfers: To provide our services, we use the services of technology providers who need access to your personal information from the United States, always following our instructions. Some of these providers adhere to the Privacy Shield framework, an agreement signed between the United States and the European Union by which american entities adhering to the program guarantee that they apply the same data protection standards as european companies. There are Metricson suppliers who may have access to your data from the United States with whom the standard contractual clauses designed by the European Commission have been signed, ensuring that there are adequate safeguards in place for the international transfer of your data to those suppliers. You can request an updated list of these recipients by sending an email to privacy@metricson.com.
  • Storage period of your data: Your data will be kept for this purpose until we resolve your query.

5. Processing of data of candidates who leave their resume on the Work with us form or via e-mail.

If you are a candidate for employment at Metricson and have submitted your resume to us via our web-based tool or via email, we will treat your details as indicated below:

  • Purpose of the processing: We process your data to study your present or future application for a job in Metricson.
  • Legal basis of treatment: Metricson has a legitimate interest in evaluating your application for a current or future position with our company.  
  • Recipients of your data: Only some of our technology service providers will have access to your personal data and, in order to perform their services, they will need access to our customers’ data. These service providers will process your data according to our instructions and always under our control.
  • International data transfers: To provide our services, we use the services of technology providers who need access to your personal information from the United States, always following our instructions. These providers adhere to the Privacy Shield framework, an agreement signed between the United States and the European Union by which American entities adhering to the program guarantee that they apply the same data protection standards as European companies. You can request an updated list of these recipients by sending an email to privacy@metricson.com.
  • Storage period of your data: Your data will be kept for one year from the date of receipt of your resume.

6. Treatment of data of social network users who interact with Metricson's profiles on these social networks

If you are a user of a social network and interact with any Metricson profile or page, we will treat your information as indicated below:

  • Purpose of the processing: We treat your data in order to be able to interact with you in a normal way according to the policies of the social network, and to manage our virtual communities according to the policies of each social network and our interests (both, yours and ours).
  • Legal basis of the treatment: We have a legitimate interest to treat your data within the operation of the social network to resolve any queries, doubts, etc. that you may have through the social network, as well as to interact with you within the normal operation of the social network.
  • Recipients of your data: No third party will have access through Metricson to your social network user data.
  • Storage period of your data: We will only retain your data for the time necessary to resolve your query, or for the duration of our interaction. Please note that we will not specifically store this data, your data may remain on the social network according to the operating policy of each specific social network.

7. Editing supplier representative data

If you are a representative or contact at a Metricson supplier with whom our employees maintain contact, we will treat your details as indicated below:

  • Purpose of processing: We use your data to maintain, fulfil, develop, monitor and execute the business relationship we have with the supplier you work for or with you if you are self-employed.
  • Legal basis for processing: We have a legitimate interest in treating your data as a point of contact in a Metricson supplier, in order to comply with our business relationship.
  • Recipients of your data: Only some of our technology service providers and agencies will have access to your personal data, and in order to perform the service they provide, they must access the data of our suppliers’ representatives. These service providers will process your data according to our instructions and always under our control.
  • International data transfers: To provide you with the service, we use the services of technology providers who need access to your personal information from the United States, always following our instructions. These providers adhere to the Privacy Shield framework, an agreement signed between the United States and the European Union by which American entities adhering to the program guarantee that they apply the same data protection standards as European companies. You can request an updated list of these recipients by sending an email to privacy@metricson.com.
  • Storage period of your data: Your data will be kept during the execution and maintenance of the contractual relationship with the provider for whom you work, or with you if you are self-employed.

8. Exercy of rights

You may exercise the following rights before Metricson:

  • Right of access to your personal data to know what is being processed and the processing operations carried out with your data;
  • Right to rectify any inaccurate personal data;
  • Right to delete your personal data, when possible;
  • Right to request the restriction of the processing of your personal data when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, we may retain the data for the exercise or defense of claims.
  • Right to object to the processing of your personal data: (i) provided through Metricson forms, email or chat; (ii) provided through a social network; (iii) relating to your resume; (iv) if you are a representative of a supplier and/or supplier; (v) if you are a representative of a Metricson customer and/or client. You may also withdraw your consent to receive commercial communications at any time by clicking on the link included for this purpose in each commercial communication.
  • The right to portability over the personal data that you have provided us and that concerns you, when you are a potential customer and have given your consent to receive our commercial communications. Portability consists of receiving the personal data you have provided to Metricson in a structured, commonly used and machine-readable format, and transmitting the data to another controller when processing is carried out by automated media.

 

 

You can exercise your rights at any time free of charge by sending an email to the following email address: privacy@metricson.com. You must specify which right you wish to exercise, as well as your identification data. In the event that, in order to verify your identity, we need additional information in addition to what you provide us with, we will let you know.

If you believe that Metricson has committed a breach of personal data protection legislation, please do not hesitate to contact us at privacy@metricson.com  with your comments, so that we can resolve the problem as soon as possible. In any case, you can also inform the Spanish Data Protection Agency and claim the protection of your rights from this body.

9. Email Policy

All of our e-mails are professional and confidential. Its use by recipients is subject to
the following rules:

1. Confidenciality
The information contained in this email is strictly confidential. The use or disclosure without prior written permission of any part of the mail may violate the rights of its rightful owner or even constitute a crime.

2. Proffesional use
All our e-mails are professional and are regulated by the rules of ethics applicable to lawyers and legal professionals. This provision affects particularly communications with other lawyers and colleagues.

3. What to do if you receive an email by mistake?
If, for any reason, you are not the recipient of this e-mail, please inform the sender and/or contacto@metricson.com immediately. We also ask you to permanently remove it from your mailbox and do not forward it to third parties or make any other use of it, in order to avoid civil and criminal liability.